Being Global Sdn Bhd ("we," "us," or "our") operates this website and provides our products and services to customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, interact with our social media and advertising channels (including TikTok), place an order, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, phone number, and email address
- Delivery or billing address
- Payment information (processed securely by our payment partners — we do not store full card details)
- Feedback, reviews, or messages you send us
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent on site, and click behavior
- Cookies and similar tracking technologies, including the TikTok Pixel, which helps us measure ad performance and show relevant ads to you on TikTok
Information from third parties:
- Basic profile information if you interact with us through TikTok, Instagram, Facebook, or other social platforms
- Order and delivery status from our logistics and delivery partners
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about orders, promotions, and customer service
- Improve our website and services
- Run and measure advertising campaigns, including TikTok Ads and TikTok Shop promotions
- Personalize marketing content and offers based on your interests
- Comply with legal obligations and prevent fraud
3. Cookies and Tracking Technologies
Our website uses cookies and pixels (including the TikTok Pixel) to:
- Remember your preferences
- Understand how visitors use our site
- Measure the effectiveness of our TikTok ad campaigns
- Show you relevant ads on TikTok based on your visit to our website
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain website features.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (delivery partners, payment processors, IT and hosting providers)
- TikTok and other advertising platforms, for ad measurement and targeting purposes, in accordance with their own privacy policies
- Legal authorities, where required by law or to protect our rights
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws (such as GDPR, CCPA, PDPA, or other regional privacy laws), which may include the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to marketing communications at any time
- Object to certain uses of your data
- Request a copy of your data in a portable format
To exercise any of these rights, contact us using the details below.
7. Marketing Communications
You may receive marketing messages from us via email, SMS, or social media. You can opt out at any time by:
- Clicking "unsubscribe" in our emails
- Messaging us directly to request removal from marketing lists
8. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children without parental consent.
9. International Data Transfers
If you are accessing our website from outside the country where our servers or business are located, your information may be transferred to, stored, and processed in a different country. We take steps to ensure your data is protected wherever it is processed.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
Being Global Sdn Bhd
Lot UG-17, Level UG, Kompleks Perniagaan,
3, Jalan Bangsar, KL Eco City,
58200 Bangsar, Federal Territory of Kuala Lumpur, Malaysia
Email: feedback@beingjuice.com